It’s important to understand how this information gets displayed in order to maximize live answers and facilitate callbacks, while maintaining integrity and adherence to calling rules and regulations. Numbers are determined by the caller’s carrier, or in some cases, directly by the caller or the software products they use to place calls. Names are determined by the receiving party’s carrier. This information comes from different places.

You can also check out our Branded Caller ID page, where you can sign up for a PhoneBurner account and start branding your calls today.Ĭaller ID(s) help improve user experience by allowing people to identify the calling party or company name by displaying a phone number, and with solutions like Branded Caller ID, a name as well as location. If you're interested in learning more about how BCID can give you more quality conversation, watch the video blow.

It's built for a world that thrives on mobile communications and currently reaches over 400 million phones on the major carriers. Having BCID can immediately establish identification and build crucial trust with the people you call.Īnd where CNAM is outdated, static, often inaccurate, and difficult to update, BCID is flexible, simple to update, accurate, and up-to-date for tech-savvy companies.

Think people asking for mortgage quotes, first-time financial clients, or SaaS cold call prospects. It's an ideal solution for companies that call contacts who have requested information or follow-up calls, yet have no existing relationship with the company. The idea is that BCID can help increase connect rates and call engagement by mitigating uncertainty around unknown, spam, or ' Scam Likely' calls. All this will appear on a call recipients' mobile device. Branded Caller ID (BCID) is a new product offering from PhoneBurner that allows your company to display your business name, location, logo, and other identifying information.

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